Our whole journey actually kicked off back in 2024, all because I completely blanked on a dentist appointment.
When I asked the clinic’s admin why I never got a reminder text, she explained that they were completely swamped with new patient registrations from a recent free campaign. My dentist even admitted that while they technically had a CRM system, nobody had the time to actually sit down and keep it updated.
That’s when I brought up AI. I explained how it could easily handle all those repetitive, mundane tasks in the background without needing constant babysitting. They gave a local tech company a shot first, but it didn’t really pan out, so they ended up coming back to me for help.
We rolled up our sleeves and mapped out absolutely everything—their daily routines, industry best practices, and what would genuinely make their lives easier. After months of researching and testing out a bunch of different AI tools, CRMs, and productivity apps, we finally cracked the code with a perfect blend of free and paid software.
That was the birth of the very first version of Growth Engine’s AI automation. It’s still wild to think that asking one simple question about a forgotten appointment turned into a full-fledged AI automation agency for dental and aesthetic clinics!